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Setup iTrac IIS


Install and Setup IIS for iTrac *

Turn on Windows Features before attempting to install the iTrac web service,


Install iTracWeb2012.3.exe

Accept all defaults.

Type Inetmgr into the run box then press enter.

Then open the tree on the left and expand. Click on iTracWeb.

Create an application in the Application Pools. This example name is iTrac

Click on the Add Application Pool Action, then enter the name of the application pool. Set the .NET Framework to v2.0.50727 as shown

Click OK to close the form

Click on the new application name and then click the Advanced Setting Action

If a 64-bit computer, you need to set the Enable 32-Bit Applications setting to True

Add permissions for IUSR and NETWORK_SERVICE

Also, the database folder need to have permission added for both

ALL RIGHTS full access

The database path needs to be set in the application settings.

Open the application settings feature


Add a new setting

Name: DataSource

Value: C:\Database\Timeport.mdb (where this is the full name path to the database)

IF SQL Server: *

Add a new setting

Name: DataSource

Value: ServerName\SQLExpress (or other instance name as appropriate)

Add a new setting

Name: UserID

Value: sa

Add a new setting

Name: Password

Value: (enter the password that belongs to the sa login)

Add a new setting

Name: Catalog

Value: Timeport (or other desired name)

Add a new setting

Name: dbType

Value: SQL

Test the IIS installation *

Be sure the application pool is running and the web site is running. If not, start them.

Click on the iTracWeb site

Click the Browse *:7373 Action

Click on Login and try a user name and password.

If EmpID is not zero – success.

Be sure the router is forwarding port 7373 to the computer

NOTE – ACCESS database must be local cannot be mapped

Trouble-Shooting iTrac Issues *

404.17 error is returned


To resolve this issue, configure the Application Pool hosting the application to meet all of the pre-conditions set for the Handler.

  1. Open the IIS Manager

  2. Expand the computer name and click Application Pools in the left pane.

  3. Highlight the Application Pool hosting the resource in the middle pane.

  4. In the far right pane, click Advanced Settings…

  5. In the Advanced settings dialog under the category (General), configure the following settings to match the handler requirements:

    • .NET Framework Version
    • Enable 32-Bit Applications
    • Managed Pipeline Mode